Take the next step in your career with FCS Financial, part of the nationwide Farm Credit System, and act on this opportunity to join our top quality agricultural lending institution! FCS is seeking a customer focused, friendly, accurate, and detail-oriented individual to join our Team! If you have experience in customer service and excellent communication skills, this opportunity is for you! The Operations Support Specialist position provides customer service and operational support to internal and external Association customers.
The starting salary for this position is $40,500, however salary may be commensurate with experience.
This position is located in Jefferson City.
A Hybrid - Remote Office Work Environment and flexible work schedule will be considered after the initial training period is complete and based off of the candidates’ qualifications and needs.
This position is open until filled.
This position is classified as non-exempt under the Fair Labor Standards Act.
Department: Marketplace Services
Reports to: Team Leader, Operations Support
Supervises: None
Job Functions*
Percentage | Job Functions |
40% | Operations Support and Processing Provides internal operational support to various Association functions by:
Administers Branch PCA Paid in Full Process including release of liens and returning paid notes |
40% | Customer Service Utilize various Customer contact channels to provide external customer service in support of various Association functions by:
|
10% | Account Maintenance Applies standard processes, policies and procedures to determine actions on various account maintenance activities, which may include:
|
5% | General Office Duties
|
5% |
|
* Essential Functions for this position consist of all items listed under any category that make up 5% or more of the job duties. This job description is subject to change without notice.
Minimum Qualifications
Required Knowledge and Skills
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at Human.Resources@myfcsfinancial.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
For more information about our commitment to equal employment opportunity, please click here.